Meet Our Administration Staff
Melissa Kinmartin, Office Administrator
Melissa joined Professional Rehabilitation Services, her husband's private practice, in 2004 at the insistence to "learn the business". Starting as the front desk specialist and being the all around person she gradually learned the many different aspects of being a business owner and assuming greater responsibility. When the business got on its feet she became the full-time Office Administrator. Even though she is not involved directly in patient care at all times, patient contact is a top priority. Melissa bridges the gap between office management, the front desk and with therapists to ultimately promote overall outstanding service, quality care and high patient satisfaction. Melissa's attention to detail and high level of organizational skills provide a calm environment for the patients and employees.
As office administrator she is involved and oversees patient registration, insurance verification, scheduling, phone support, billing operations, and all other office related tasks for both offices. She is responsible for the level of quality of all administrative functions in our office. Melissa oversees all aspects of our business development and operations and is in charge of all the marketing such as the website, marketing literature and targeted marketing campaigns.
As a graduate of Trocaire College, she has a degree in Radiologic Technology and Diagnostic Medical Sonography. She has worked in the hospital and patient care environment for over 13 years.
Outside of the office, Melissa enjoys with Brian being the parents of their three children Madison, Emma and Mason. Hobbies include: going to the beach, running, traveling, swimming, and soccer.